irresponsible way of packaging goods

This supplier will say yes to everything just to close the sale — but once payment is made, they start coming up with all kinds of unprofessional and unethical excuses to delay the shipment. They take no responsibility for the damage or losses caused by these delays. Even worse, when you file a dispute through Alibaba, they won’t protect your rights either. We strongly advise against doing business with this supplier, especially if you’re relying on Alibaba’s so-called “Trade Assurance”. It’s just a label — not a real protection. Avoid both this supplier and any critical purchases on Alibaba.